We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@mbLedge.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  We do not offer return shipping, so the cost of return shipping is the responsibility of the buyer.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

If your mbLedge is damaged or has a manufacturing flaw, please send us photos at returns@mbledge.com and we will respond with next steps.

Unfortunately, we cannot accept returns on sale items or gift cards. 

Refunds and Exchanges

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at returns@mbLedge.com.

You can always contact us for any return questions at returns@mbLedge.com